PRIVACY POLICY
PRIVACY POLICY
Protecting your private information is our priority. This Statement of Privacy applies to www.totalcontractorsolutions.com and Total Contractor Solutions, LLC. and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Total Contractor Solutions include www.totalcontractorsolutions.com and Total Contractor Solutions. By using the Total Contractor Solutions website, you consent to the data practices described in this statement.
Collection of your Personal Information
In order to better provide you with products and services offered, Total Contractor Solutions may collect personally identifiable information, such as your:
– First and Last Name
– Mailing Address
– E-mail Address
– Phone Number
If you purchase Total Contractor Solutions’ products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. We will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Use of your Personal Information
Total Contractor Solutions collects and uses your personal information to operate and deliver the services you have requested.
Total Contractor Solutions may also use your personally identifiable information to inform you of other products or services available from Total Contractor Solutions and its affiliates.
Sharing Information with Third Parties
Total Contractor Solutions does not sell, rent or lease its customer lists to third parties. Total Contractor Solutions may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Total Contractor Solutions, and they are required to maintain the confidentiality of your information.
Total Contractor Solutions may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Total Contractor Solutions or the site; (b) protect and defend the rights or property of Total Contractor Solutions; and/or (c) act under exigent circumstances to protect the personal safety of users of Total Contractor Solutions, or the public.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Total Contractor Solutions. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Total Contractor Solutions website.
Security of your Personal Information
Total Contractor Solutions secures your personal information from unauthorized access, use, or disclosure. Total Contractor Solutions uses the following methods for this purpose:
– SSL Protocol
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to then Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
- Delete your personal information from our records; and
- Direct any service providers to delete your personal information from their records. Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
- Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
- Debug to identify and repair errors that impair existing intended functionality;
- Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
- Comply with the California Electronic Communications Privacy Act;
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
- Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us; • Comply with an existing legal obligation; or
- Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
Children Under Thirteen
Total Contractor Solutions does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
E-mail Communications
From time to time, Total Contractor Solutions may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Total Contractor Solutions or click on a link therein.
If you would like to stop receiving marketing or promotional communications via email from Total Contractor Solutions, you may opt out of such communications by clicking Unsubscribe.
Changes to this Statement
Total Contractor Solutions reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.
Texting
When drafting texting terms and conditions for your services, it's essential to begin by defining the nature of the texting service offered and the types of messages users will receive, such as promotional or transactional texts. Ensure that users are required to give explicit consent to receive messages by opting in through a specific mechanism, like a sign-up form or a response to a short code. Clearly communicate the frequency of messages they should expect, and inform users about potential message and data rates that may apply. It is crucial to include straightforward instructions on how users can opt out of the service at any time by sending a simple command, like "STOP," to the same number. Additionally, outline the details regarding the collection and use of personal data obtained through text interactions, referring to the privacy policy for comprehensive information. Address user responsibilities to prevent misuse, such as prohibiting the sending of certain types of content. Define the limitations of liability and detail the dispute resolution process, including arbitration procedures or applicable jurisdictions. Lastly, specify how updates to these terms will be communicated to users, ensuring transparency and compliance with legal requirements. Consulting with a legal expert is recommended to tailor these terms appropriately and ensure adherence to laws such as the Telephone Consumer Protection Act (TCPA).
Contact Information
Total Contractor Solutions welcomes your questions or comments regarding this Statement of Privacy. If you believe that Total Contractor Solutions has not adhered to this Statement, please contact Total Contractor Solutions at:
Total Contractor Solutions, LLC.
3130 N Pine Island Road Sunrise,
Florida 33351
Email Address:
sales@totalcontractorsolutions.com
Telephone number:
407-553-8500
Effective as of July 12, 2023